Terms & Conditions

Booking Your Green Fees and/or Accommodation with Golf the Costas you can be sure that you will get the best deals available.
 
GOLF GREEN FEES
To Book a Green Fee: Simply go to Green Fees and choose which Costa you want to play in, you will then see a list of all the courses available and all the deals that are on offer. Simply choose the course, date, tee time, number of players and any additional equipment that you require and click enquire. This will add it to your enquiry cart you can then complete the enquiry or continue adding more green fees. When you have added all the green fees that you wish to enquire about simply complete the enquiry. Unlike many other companies we do not ask for any payment until we have checked the availability with each golf course, if we are unable to provide you with tee times within the parameters requested we will come back to you with alternatives and discuss other options. We will then email you with confirmed availability and prices and a link to our website offering you 3 ways to pay.
Deposits and Payments: If the date of your first Green Fee is less than 6 weeks away we will require full payment, if not we require a 20% deposit with the balance becoming due 6 weeks prior to your first Green Fee date.
We accept Paypal (2% Charge), Credit Cards and Bank Transfers so making the payment could not be easier. We do not charge a credit card fee.
Secure Payments: We take transaction security very seriously which is why we use Servired Virtual POS for all our card transactions.
We handle all customer information using the secure server layer (SSL) technology. Secure server software (SSL) is the industry standard and is the best software available today for secure commerce transactions. It encrypts all of your personal information including credit card number, name, and address. It cannot be read as the information travels over the Internet. In addition, Golf the Costas does not keep our customers' credit card information on file. No one can get access to your personal information.
Servired secure electronic commerce platform has been certified by both Visa International and MasterCard International. The two international card brands have also accredited the platform as an international vendor.
Green Fee Vouchers: Within 48 hours of receiving your full payment we will email you your Green Fee Vouchers. You must take the vouchers with you to the course or you will not be allowed to play without paying again. Golf the Costas will not make any refund for refusal to play due to not producing Green Fee vouchers.
Any Changes: We realise changes to golf bookings are sometimes necessary; we will accept free of charge any changes made within 7 days of our confirmation to you. Please note that any changes to your golf booking after this period will be at €10 per day's golf (not per person).
If you wish to cancel your booking this must be done in writing. All courses have different cancellation policies, we will refund you where this is available from the golf course, we will charge €5 per person, per course as a cancellation fee for golf.
Golf Course - Important Information and Etiquette.
Handicaps: Most golf courses have a maximum handicap of 28 for Men and 36 for Women. It is important to bring a handicap certificate with you for every golfer because some courses will not allow you to play without one. Neither the Golf Course or Golf The Costas will be responsible where play is not allowed due to non-provision of handicap certificate and no refunds will be made (Where a golfer does not have an official handicap a local PGA Pro will usually provide a certificate of competence which most courses will accept).
Soft Spikes: Almost all of the golf courses require soft spikes, and will not allow play without them. Many courses will offer to change your spikes for a small fee.
Course Etiquette: Please observe normal golfing dress code and behaviour, you must have golf shoes and a shirt with a collar. (No trainers or Jeans will be allowed on any golf course)
Buggies: Where buggies are included in your green fee this will be clearly shown on your documentation. Where they are not included we will reserve buggies where possible if requested, these will need to be paid for on arrival at the course.
Golf Equipment: Due to the increasing costs being imposed by airlines to bring your own golf clubs you may find it cheaper to hire them at the course, we can arrange this for you and these will need to be paid for at the course.
Spanish Golf Federation Fee: Almost all golf courses in Spain charge €3 per player for golf insurance this will need to be paid for at the course. If you are a member of the Spanish Golf Federation you do not need to pay this.
To Join the Spanish Golf Federation: If you are a regular visitor to Spain and play golf here frequently it may be worth considering joining the Spanish Golf Federation, the cost of this is €70 per year. (January to December). You can download an application form here.
Course Closure: In the event of rain a course may decide to close. If the course is closed Golf the Costas will refund your green fee (we must have confirmation of closure from the golf course). If a course stays open no refunds are available.
Golf The Costas: Supply to you as an agent for the various suppliers. Each supplier has their own individual terms and conditions, these will apply to your booking.
 
GOLF BREAKS (Packages including Accommodation and Golf)
Accommodation: Full details of your type of accommodation and what is included will be in your quote and confirmation. Self-catering suppliers charge a small deposit against breakages, this varies between resort (normally around €100) and is payable directly on arrival, (refunded at end of holiday).
Any special requests will be passed to the supplier and confirmed and supplied where possible. (Golf the Costas will not be held responsible where facilities are temporarily not available).
The accommodation is normally available from 3.00pm on the day of arrival and you are asked to vacate by 11.00am on the day of departure, this can vary by supplier and unfortunately we have no control over this.
Deposits and Payments:- If the date of your arrival is less than 6 weeks away we will require full payment, if not we require a 10% deposit with the balance becoming due 6 weeks prior to your arrival.
We accept Paypal, Credit Cards and Bank Transfers so making the payment could not be easier. We do not charge a credit card fee.
Secure Payments: We take transaction security very seriously which is why we use Servired Virtual POS for all our card transactions.
We handle all customer information using the secure server layer (SSL) technology. Secure server software (SSL) is the industry standard and is the best software available today for secure commerce transactions. It encrypts all of your personal information including credit card number, name, and address. It cannot be read as the information travels over the Internet. In addition, Golf the Costas does not keep our customers' credit card information on file. No one can get access to your personal information.
Servired secure electronic commerce platform has been certified by both Visa International and MasterCard International. The two international card brands have also accredited the platform as an international vendor.
Accommodation Vouchers: Your accommodation vouchers will be emailed to you within 48 hours of us receiving payment, you must take these vouchers with you as proof that the accommodation has been paid for in advance. Golf the Costas will not make any refund for refusal of accommodation for not producing the vouchers
Any Changes: We realise changes to Golf Breaks are sometimes necessary; we will accept free of charge any changes made within 7 days of our confirmation to you. Please note that any changes to your golf booking after this period will incur a €20 administration fee. (not per person).
Golf Break Cancellation:
Time before departure Cancellation charges
More than 60 Days Loss of Deposit
37 - 60 Days 50% of holiday cost
15 - 36 Days 70% of holiday cost
01 - 14 Days 100% of holiday cost
Golf Breaks - Golf: The full details of all the golf that is included in your golf break will be shown on your confirmation and on your vouchers. Please read the Golf Course - Important Information and Etiquette.
General Information
Car Hire: We have teamed up with Carhire 3000 to bring you fantastic deals on car hire around the world, you can book directly from our website and there are No Credit Card Fees, No Amendment Fees and No cancellation Fees.
Airport Transfers: You will receive details of your airport transfer by email along with your confirmation including contact numbers in case of any problems, you will be given a pick up time for the return journey and it is very important that you are ready by this time, drivers will not wait more than 15 minutes outside this time due to the impact on other transfers that may be booked.
Disturbances: At golf venues, we accept no responsibility for loss of green fees or deposits where a person is refused play due to unacceptable behaviour, nor are we responsible where accommodation, deposits etc., are forfeited at hotels/self-catering/resorts due to unacceptable behaviour.
Insurance: We advise all clients not to travel without adequate holiday insurance.
Travel Documents: Your vouchers for golf and accommodation will be emailed to you Please ensure you have your vouchers with you to give to the Caddy Master, please report to the Caddy Master 30 minutes prior to play time. Accommodation/Car Hire and Transfer vouchers must be handed to the supplier on arrival.
Golf The Costas: Supply to you as an agent for the various suppliers. Each supplier has their own individual terms and conditions, these will apply to your booking.
 
All prices are based on Local VAT (IVA) and will be subject to changes should the Local Rate Change.